What is levity.ai?
Levity is a platform for building and scaling AI automations, specifically designed for logistics operations. It focuses on what it calls Communication Intelligence for the global supply chain. Instead of just adding AI to existing processes, Levity helps you redesign work so humans and AI can run it together.
You start by analyzing your email inboxes to spot repetitive requests, handoffs, and bottlenecks. The platform shows dashboards with metrics like incoming emails, categories, and internal versus external emails. You can also chat with your data using natural language to explore operational performance and find automation opportunities.
Next, you build automation flows using a visual editor. You can classify emails, generate draft replies, summarize threads, extract key dates, and prioritize messages. Levity connects with tools like Gmail, Outlook, Cargowise, SAP, and Zendesk. You can also get custom integrations built by their Forward Deployed Engineering team. Finally, you scale by governing and improving automations with quality control, human oversight, and continuous feedback.
levity.ai features
- Analyze Inboxes: Track operational performance and automation impact in real time across your email data.
- Chat with your Data: Ask questions and explore operational data using natural language.
- Find Automation Opportunities: Identify and prioritize high-impact workflows worth automating.
- Build AI Automations: Design and deploy automation flows for complex communication workflows.
- Collaborate with your Team: Build and iterate on automations together across product, ops, and IT teams.
What you can do with levity.ai
- Automate track and trace email handling for shipment status requests.
- Classify incoming emails into categories like booking, customs, and damage claims.
- Generate draft replies for routine logistics inquiries.
- Extract key dates and service levels from email bodies.
- Monitor automation quality and submit improvement tickets.
How to get started with levity.ai
- Schedule a demo on Levity's website to see the platform in action.
- Analyze your email inboxes to identify repetitive requests and bottlenecks.
- Build automation flows using the visual editor and connect your existing tools.
Tips for better results with levity.ai
- Start by analyzing your email inboxes in Levity to identify repetitive requests and bottlenecks before building any automation flows, so you target high-impact workflows first.
- Use Levity's chat with your data feature to ask natural language questions about your operational performance, helping you uncover automation opportunities you might otherwise miss.
- Build your automation flows in Levity step by step, starting with simple classifiers like track and trace versus booking, then add actions like draft replies or date extraction gradually.
- Leverage Levity's quality control and human oversight features to review automation outputs continuously, and submit improvement tickets to refine your flows over time.
levity.ai pricing
levity.ai’s homepage does not list prices. Check levity.ai for current plans.
What to check before you rely on levity.ai
- Check whether Levity's pricing fits your budget, as the website does not list any plan costs or tiers, so you must request a demo or contact sales for details.
- Verify that Levity supports your email platforms and systems, since the site mentions Gmail, Outlook, Cargowise, SAP, and Zendesk, but not all possible tools.
- Confirm data privacy and security measures with Levity before processing sensitive logistics emails, because the website does not detail specific compliance certifications or data handling policies.
Who levity.ai is for
levity.ai suits logistics operations teams, supply chain managers, IT teams in logistics and customer service teams. If that is not you, the AI business tools below may fit better.
Similar tools compared with levity.ai
| Tool | What it is | Pricing |
|---|---|---|
| levity.ai | AI automation for logistics operations | See website |
| Tidio | AI customer service and sales platform | Freemium |
| Chatbase | AI customer experience and support agents | Free trial |
| Copy.ai | AI-native go-to-market platform | See website |
| Harvey | AI platform for legal and professional services | See website |
levity.ai FAQ
What does Levity do?
Levity helps you analyze, build, and scale AI automations for logistics communication. It focuses on email-heavy workflows like track and trace, booking, and customs, letting you classify messages, generate replies, and monitor performance.
Who is Levity for?
Levity is designed for logistics and supply chain operations. It suits teams handling large volumes of emails, including operations, IT, and customer service teams in global organizations.
What tools does Levity integrate with?
Levity connects with everyday tools like Gmail, Outlook, Cargowise, SAP, and Zendesk. It also offers custom integrations built by its Forward Deployed Engineering team for complex needs.
How much does Levity cost?
Levity's website does not state pricing details. You need to schedule a demo to learn about plans and costs.
Does Levity.ai run on mobile devices or only on desktop?
The Levity.ai website does not mention specific mobile apps or device support. It describes a web-based platform for analyzing inboxes and building automations, which you access through a browser. To confirm whether Levity.ai works on your preferred device, check the product documentation or contact their team.
Can Levity.ai export data or reports to other systems?
Levity.ai integrates with Gmail, Outlook, Cargowise, SAP, and Zendesk, and its Forward Deployed Engineering team can build custom integrations. The website does not list specific export formats or report destinations beyond these connections. For details on exporting data, you would need to ask Levity.ai directly.
Does Levity.ai require a credit card to start with a free plan?
The Levity.ai website does not mention a free plan or any pricing details. It only offers a 'Schedule demo' option. To learn about trial options or whether a credit card is needed, you should contact Levity.ai through their demo scheduling page.
